Most routers have 5Ghz but it’s in the same SSID as 2.4Ghz so you have to rename the 5Ghz one to a different name, on device forget the connection and connect to the 5Ghz, to force it to 5Ghz. I eradicated the awful Windows so can’t help on Windows issues, but on my Android my WiFi suffers when using Bluetooth, my fix is to 5Ghz WiFi so it’s not using the same range as Bluetooth 2.4Ghz. Sometimes this is done as simply as use a different USB port. Anything you can do to put distance between WiFi, the PC casing, and Bluetooth then helps. PC interference can be from the WiFi, it’s on a similar frequency to Bluetooth. If no issue then it’s the first PC likely suffers from interference. If so then the issue has followed you, you are doing something in settings and so looks at Windows 10 tips to improve connection. Are there any issues? If not then the headphones are likely good and the focus is then PC or you.ĭelete the phones pairing and turn phone Bluetooth off.Ĭan you borrow temporarily a different PC? Try it on another. Delete the PC pairing, turn it’s Bluetooth off. What I would do is a methodical testing of the headphones, the PC and you!įirst see if the headphones are good, it’s got good Bluetooth reception. There’s so many possible causes we can speculate too much.
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